Vikas Gupta

Spearheaded fraud risk product development, significantly reducing authentication fraud across both digital and non-digital channels to enhance enterprise security.

Delivered advanced cloud-based microservices, substantially improving fraud detection accuracy and boosting customer trust and confidence.

Collaborated cross-functionally with engineering and data science teams to refine fraud models, yielding measurable improvements in detection rates and client confidence.

Analyzed market trends and competitive landscapes to craft actionable product roadmaps, ensuring alignment with strategic objectives and enhancing project execution.

Boosted automation success by 80% in critical document systems for a global Travel Management Company (TMC), streamlining operations.

Led the successful migration of a legacy system to AWS cloud infrastructure, ensuring seamless client service and enhanced scalability.

Managed the end-to-end product lifecycle from concept to successful launch, consistently enhancing user experience through iterative development.

Strategically prioritized product backlog items, ensuring alignment with overarching business goals and critical user needs for maximum impact.

Applied user-centric design principles and feedback loops, leading to measurable improvements in overall user satisfaction.

Defined comprehensive product visions and strategic roadmaps, aligning development objectives with critical user feedback and backlog priorities.

Enhanced feature development by conducting in-depth analysis of user behavior, competitive landscapes, and market trends.

Leveraged strategic insights derived from data to drive measurable improvements across product offerings and market positioning.

Developed robust RESTful APIs specifically for travel sectors, significantly enhancing integration capabilities with core systems.

Integrated e-Nett payment solutions into Point-of-Sale (POS) systems, improving booking efficiency for travel agencies.

Collaborated directly with clients to design and implement scalable booking solutions, successfully meeting diverse and evolving business needs.

Engineered distributed systems for Global Distribution System (GDS) API integration, significantly enhancing data consistency and reliability.

Developed specialized tools for air contract support, successfully boosting supplier engagement and operational efficiency.

Leveraged advanced programming skills to streamline travel counselor operations, reducing manual effort and improving efficiency.

Resolved complex API connectivity issues, leading to measurable improvements in system reliability and uptime.

Achieved measurable improvements in travel data processing efficiency, optimizing workflows and reducing processing times.

Automated transaction processing, leading to improved travel reservation accuracy and operational efficiency.

Developed software solutions that enhanced low-fare searches and optimized seat assignments, significantly boosting customer satisfaction.

Implemented comprehensive e-ticketing solutions, streamlining operations and reducing manual errors across ticketing processes.

Created innovative alternate route discovery tools, optimizing travel options and increasing user engagement by providing diverse choices.